Distance Sales Agreement
Last Updated: January 2026
This Distance Sales Agreement ("Agreement") outlines the rights and obligations between the individual purchasing product(s) from the website www.demagatelier.com ("BUYER") and Arda Mağden ("SELLER"), responsible for the supply and delivery of the order placed through this website, operating at Kozyatağı Mahallesi Şakacı Sokak Durhan Apartmanı No: 64 Daire: 20 Kadıköy / İstanbul, with tax number 6100564542, in accordance with the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.
1. Parties
SELLER: Title: Arda Mağden Address: Kozyatağı Mahallesi Şakacı Sokak Durhan Apartmanı No: 64 Daire: 20 Kadıköy / İstanbul Tax Number: 6100564542 Contact: +90 537 740 34 52 Email: info@demagatelier.com BUYER: Full Name, Address, Phone, and Email as provided during order.
2. Right of Withdrawal
The BUYER has the right to withdraw from this Agreement within 14 (fourteen) days from the date of delivery of the product(s) to the BUYER or the person/entity at the address indicated by the BUYER, without any legal or penal liability and without providing any justification. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing via registered mail or email within the 14-day period. The SELLER is obliged to refund the total amount received, including delivery costs, within 14 (fourteen) days from the date of receipt of the withdrawal notification.
3. Delivery of Products
The order will be delivered to the BUYER's address via the shipping company contracted by the SELLER. The SELLER is responsible for delivering the product(s) within 30 (thirty) days from the date the order is received. For payments made via bank transfer/EFT, the order is considered received on the date the payment is made. If the payment is not made, this Agreement will not be binding on the SELLER.
4. General Provisions
The BUYER is responsible for checking the product upon delivery and, if any issues are detected, for not accepting the product and requesting a report from the shipping company representative. Otherwise, the SELLER will not accept responsibility. Unless otherwise agreed in writing by the SELLER, the BUYER must pay the full price of the product(s) before delivery.
5. Promotional Sales
In case of any conflict between the terms of the promotional campaign announced by the SELLER and the provisions of this Agreement, the terms of the campaign will prevail. The SELLER reserves the right to change the terms of the announced campaign or to terminate the campaign earlier than the announced period. The BUYER acknowledges that promotional campaigns are subject to stock availability.
6. Jurisdiction
The BUYER may submit any complaints or objections to the Consumer Arbitration Committees or Consumer Courts in the place of residence or where the purchase was made, within the monetary limits determined annually by the Ministry of Trade. In case of any disputes arising from this Agreement, the Istanbul Anatolian Courts and Enforcement Offices shall have exclusive jurisdiction.
7. Enforcement
Upon making the payment for the order placed through the Site, the BUYER is deemed to have accepted all the terms of this Agreement. The SELLER is responsible for implementing the necessary software arrangements to ensure that the BUYER has read and accepted this Agreement on the Site before the order is processed.